Donal Reddington on mass customization, crowdsourcing and digital manufacturing

Archive for the 'Customerism' Category

CloudFab – matching product designers to digital manufacturing services

Thursday, October 15th, 2009 is  a new distributed fabrication service that connects buyers who need digital fabrication (3D printing, laser cutting/etching, etc.) to the sellers who have the capacity.  The goal of the project is to provide a central marketplace to connect buyers and sellers in the digital fabrication sector. The ethos (if that is the right word)  [...]

CRM at the Speed of Light

Tuesday, October 28th, 2008

Paul Greenberg, a writer and thought leader in the area of customer relationship management (CRM) has, over the last few months, published extracts on his blog from the fourth edition of his book CRM at the Speed of Light. The most interesting extract from my viewpoint is from Chapter 6, which describes ‘characteristics of the [...]

New entrant to crowdsourced T-shirt sector – Yerzies

Thursday, October 23rd, 2008

The ranks of online marketplaces for user-designed apparel has been swelled by the arrival of Yerzies. This new company allows anyone to create, purchase or sell their own customized tee shirts, hoodies and other apparel items. In addition to the ability to upload images for printing on a t-shirt or other item of clothing, Yerzies [...]

Book Review: Wikinomics

Monday, September 24th, 2007

Wikinomics, or to use its full title “Wikinomics – How Mass Collaboration Changes Everything” is a chronicle of how traditional collaboration – in a meeting room, a conference call, even a convention centre – has been superceeded by collaborations on an astronomical scale. The book opens by telling the story of Goldcorp Inc., a mining [...]

Ponoko – A Post-Industrial Revolution?

Wednesday, July 11th, 2007

Back in November 2006, I speculated as to the type of businesses which might emerge using a hybrid of mass customization, crowdsourcing, micro manufacturing and online factory business models. One such hybrid has emerged recently in New Zealand. Ponoko describes itself as the world’s first personal manufacturing platform where anyone can click to make, buy [...]

Songdo City may test possibilities for real-time personalization

Sunday, April 1st, 2007

In July, 2001 Gale International negotiated a joint venture agreement with POSCO E&C (Korea’s largest engineering and construction company) and the City of Incheon, South Korea, for the planned development of a completely new city, called Songdo City. Located at the site of General MacArthur’s 1950 landing, Songdo will be the first “new” city in [...]

Dell sources ideas from customers with IdeaStorm

Tuesday, March 6th, 2007

Business Week has written about Dell’s new IdeaStorm initiative, suggesting that feels a lot like, the popular tech news aggregator.  The similarities are strong:  users of IdeaStorm post suggestions and the community votes, so that the most popular ideas rise to the top. The writers of the Business Week Article are Don Tapscott and [...]

User-Centred Innovation on HBR Breakthrough Ideas for 2007

Friday, February 2nd, 2007

The Harvard Business Review has published its list of ‘Breakthrough Ideas for 2007‘. Included on the list is ‘An Emerging Hotbed of User-Centered Innovation’, which is described by Eric Von Hippel, who first described the ‘Lead User’ concept twenty years ago. Von Hippel notes that: “In an array of industries, producer-centered innovation is being eclipsed [...]

Cornell Researchers Bring Home Fabrication Closer

Monday, January 22nd, 2007

The New Scientist magazine website carries a feature on the Fab@Home project being developed by Cornell University.  The Fab@Home project involves the creation of a cheap self-assembly device capable of fabricating 3D objects.  The researchers, Hod Lipson and PhD student Evan Malone, hope the machine could kick start a revolution in home fabrication – by [...]

One word for many trends

Saturday, November 25th, 2006

As we draw towards the end of 2006, It is reasonable to say that the idea of empowering customers with a higher degree of control over their relationship with business has gained widespread acceptance. This basic idea has been researched in great depth over the last twenty years or so. Various terms and acronyms, such [...]