Xerox Corporation and its newly acquired subsidiary XMPie have teamed up with print industry trade publication Graphic Arts Monthly, to digitally produce customized colour covers for its December issue, currently on its way to more than 70,000 subscribers of the magazine. The personalized cover features outer space-themed artwork with the subscriber’s first name written in [...]

Three-dimensional imaging company Direct Dimensions was provided with an interesting opportunity to demonstrate their technology recently. While attending NextFest 2006 in New York City, talk show host Kelly Ripa stopped by to visit the Direct Dimensions booth and participated in the 3D face scanning process being offered as a demonstration of new technology. The data [...]

Networking giant Cisco recently expanded the video and IPTV delivery capabilities of its Internet Protocol Next-Generation Network (IP NGN) architecture with the introduction of the Cisco Content Delivery System (CDS). Cisco says that this solution offers both cable and wireline providers a highly-extensible platform for the delivery of video-on-demand and time-shifted video services. The Cisco [...]

An article in Self Service World looks at recent progress in the development of body scanning systems that determine a customers exact measurements. The article, written by Tracy Powell, focuses on the systems provided by Intellifit, and the Bodyskanner by Unique Patterns of Nova Scotia, which is focused more on generating patterns than matching customers [...]

As we draw towards the end of 2006, It is reasonable to say that the idea of empowering customers with a higher degree of control over their relationship with business has gained widespread acceptance. This basic idea has been researched in great depth over the last twenty years or so. Various terms and acronyms, such [...]

In 2004, a feature article on this site addressed developments in genetic medicine. One of the items covered in that article was a new type of diagnostic test device called the Roche Diagnostic AmpliChip CYP 450, which analyses variations in two genes that play a major role in the metabolism of many widely prescribed drugs. [...]

Morgan Miller, a 24 year old designer, has set up an offline customization store for women’s shoes in South Beach, Florida.  The store can turn around a customer’s design in just 30 minutes.  Her story was featured recently in the Miami Herald.

Digital security systems provider Gemalto recently introduced an end-to-end solution for secure Internet design of personalized EMV payment cards. Gemalto’s CardLikeMe provides users with an intuitive interface to upload a picture of their choice on the bank website to create a unique personal card. Gemalto (NASDAQ: GEMP) has operations in 120 countries and 11,000 employees [...]

Mass customization is always associated with a high degree of automation and machine-based manufacturing. After all, central to the premise of mass customization is that the product can be provided at a cost similar to mass produced alternatives. It is generally accepted that ‘craft’ production, with a high percentage of the total work carried out [...]

3D CAD Software supplier Solidworks recently highlighted its work with Moobella, a Taunton, MA, USA-based company that has developed a vending system that allows customers to choose fresh, hard-packed ice cream flavors like cake batter and accompanying mix-ins like chocolate chips, and have a scoop of ice cream in their chosen mix within 45 seconds. [...]

Personalized apparel company Customized World has formed an agreement to act as the provider of personalized apparel for romance-themed websiteLovingYou.com. Customized World specializes in presenting the customer an easy-to-use and aesthetically pleasing website from which they can personalize over 150 different types of apparel. The agreement calls for LovingYou.com to offer Customized World products by [...]

VoodooPC, the specialist producer of personalized, high-performance PCs, has launched its first new model since it was recently taken over by HP. The OMEN Intel Core 2 Extreme Quad Core uses the Intel Core2 Extreme Quad-Core processor. The company quotes the new processors as having 70% more processing power than Intel’s dual core processors. The [...]

Cardways.com, an online customized gift card and greeting card destination, recently announced the launch of its new Web site. Formerly 4YourSoul.com, Cardways.com is a service of Arroweye Solutions. The refreshed Web site offers consumers the opportunity to customize gift cards and greeting cards. Users can choose from a host of leading retailers from which to [...]

In an article titled ‘New Life for Lillian‘ in Multichannel Merchant, Michael Muoio, recently appointed CEO of Lillian Vernon, provides details of how the fortunes of troubled online and catalogue retailer Lillian Vernon are being turned around.  Lillian Vernon is one of the largest sellers of personalized products in the U.S. Investment firm Sun Capital [...]

It is increasingly clear that the appetite for personalization is a world-wide phenomenon, and not something that is just confined to Western countries. The practice of allowing customers to place their own photographs on a credit card has recently spread to the Sultanate of Oman, where BankMuscat has launched its ‘Picture Card’ version of the [...]