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2005-03-02 - Milwaukee, WI, USA: Webcom, Inc., which provides simplified quote-to-order enablement for the selling of complex products and services, has joined the Siebel Alliance Program as a CRM OnDemand Software Partner with a focus on the SMB market. This alliance delivers a solution that allows small and medium size companies using Siebel CRM OnDemand to move quickly from opportunity to quote.
The agreement is an important development for Siebel's CRM OnDemand, which has yet to make significant inroads into Saleforce.com's domination of the on-demand model for CRM. Webcom, Inc.'s products provide the ability to configure, price, quote and propose their offerings across multiple sales and distribution channels. With WebSource CPQ, Webcom complements and extends Siebel CRM OnDemand by allowing customers to go from opportunity to quote to order without any duplication of effort or data.
WebSource CPQ simplifies the opportunity-to-order process for the interactive selling of complex products and services. Deployed in an on-demand or on-premise model, WebSource CPQ allows users to configure, price, quote and propose their offerings with nothing more than a browser. WebSource CPQ handles the traditional bill of material, routing and diagram generation tasks frequently associated with product configurators, and also addresses the guided selling, proposal generation and multi-level channel management tasks associated with sales configurators. Webcom say that the solution helps drive increased revenues and margins, increased customer satisfaction, reduced costs and improved productivity. In addition, the solution automates quoting, quote revisions, the quote approval process, as well as guided selling and self service applications.
"Webcom is partnering with Siebel Systems to provide Global 2000 companies with WebSource CPQ, which insures speed, accuracy, and consistency of creating quotes and proposals for companies with some level of complexity in terms of products, sales hierarchy, discounting rules, pricing rules and channels, whether you supply complicated equipment, software or service proposals," said Aleks Ivanovic, founder and CEO of Webcom, Inc.
"Siebel Systems' partnership with Webcom, Inc. addresses the on-demand needs of our customers, including timely and accurate quotes and proposals," said Catherine Cherubino, VP of Alliances and Channels, OnDemand and SMB at Siebel Systems. "Through this alliance, our joint customers will have a more accurate view of their customers and therefore realize a competitive advantage by being able to better understand and serve them."
Webcom, Inc. has committed to submitting WebSource CPQ to the Siebel Validation Program early in Q2 2005. The Siebel Validation Program applies rigorous technical scrutiny to evaluate the integration of third-party solutions with Siebel business applications. Integrations that meet the strict testing criteria are validated and documented by the Siebel Validation Program.