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2005-05-09 - Barcelona, Spain: WebSource CPQ V4.01, which allows customers to configure, price, quote and propose their offerings across multiple sales and distribution channels, has been validated by Siebel Systems for integration with Siebel OnDemand Version 6. WebSource CPQ is a product of Webcom, Inc., who specialise in simplified quote-to-order enablement for the selling of complex products and services.
Siebel Systems' multichannel offerings allow organizations to intelligently manage and coordinate all customer interactions across the Web, contact center, field sales/service force, branch/retail network, and indirect and partner distribution channels. Siebel CRM OnDemand is a hosted CRM offering delivered over the Web and accessible from an Internet browser at a fixed price per user per month. With this validation, customers of Siebel Systems and Webcom can now process an opportunity from quote to order without any duplication of effort or data.
The integration of Webcom's WebSource CPQ with Siebel CRM OnDemand simplifies the opportunity-to-order process for the interactive selling of complex products and services. Deployed in an on-demand or on-premise model, WebSource CPQ allows users to configure, price, quote and propose their offerings with nothing more than a browser. WebSource CPQ not only handles the traditional bill of material, routing and diagram generation tasks frequently associated with product configurators, but also addresses the guided selling, proposal generation and multi-level channel management tasks associated with sales configurators. The solution helps drive increased revenues and margins, increased customer satisfaction, reduced costs and improved productivity. In addition, the solution automates quoting, quote revisions, the quote approval process, and guided selling and self-service applications.
"Siebel Systems' commitment to customer satisfaction and market leadership has significantly impacted the way companies do business," said Chris Lesar, Executive Vice President of Webcom, Inc. "We believe that, with the addition of Webcom's capabilities, Siebel Systems' customers will further benefit from the ability to bridge the gap from opportunity to order."
"The integration of Siebel CRM OnDemand with Webcom's WebSource CPQ delivers compatible architectures, enterprise scope, and cutting-edge technology to provide a unique, seamless solution," said Catherine Cherubino, Vice President, Channels and Alliances, OnDemand and SMB at Siebel Systems. "This solution allows companies to efficiently build dynamic customer relationships and move quickly from opportunity to order."
Siebel Systems forms alliances with proven technology leaders to deliver tangible business benefits throughout the enterprise. By choosing Siebel business applications and validated partner solutions, Siebel Systems' customers can pursue a best-of-class software acquisition strategy. The Siebel Validation Program applies rigorous technical scrutiny to evaluate the integration of third-party solutions with Siebel business applications. Integrations that meet the strict testing criteria are validated and documented by the Siebel Validation Program.